Disclosure & Policies

Disclosure/Security Policies

Information We Collect

The Burke Pharmaceutical site collects information about the use of the service to provide a secure and personalized experience. This includes the customer’s name, purchasing records, and shopping patterns.

We may collect information when you: (a) place an order via the Burke Pharmaceutical store; (b) send email messages or other information to us.

Disclosure of Information

We do not sell, rent, or loan your information to third parties without your permission. We do not sell your email address or other information to mass marketers.

Security Procedures

Burke Pharmaceutical store has built-in security measures to protect your information from loss, misuse, and alteration. We use industry-standard practices, such as encrypted storage and password protection systems, to safeguard the confidentiality of information.

Security Standards

Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that the information cannot be read as it travels over the Internet.

We do not accept credit card numbers delivered by email. You should never send credit card information by email, as it is not secure.

Contact Us

If you would like to learn more about our privacy policy, contact us at info@burkepharmaceutical.com. We reserve the right to modify this policy in the future.

Shipping Policy

Shipping Policy/Delivery Policy

Items will ship out within two business days of purchase. We determine the most efficient shipping carrier for your order.

The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx.

If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. SHIPPING AND HANDLING COSTS: $2.50 per item/ unless stated otherwise

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 6.5% sales tax

Return and Refund Policy

Returns/Refunds

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at 501-542-4052 or info@burkepharmaceutical.com.

 

 

 
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